[Resolved]  Kent RO — kent ro not working - [protected]

Address:New Delhi, Delhi, 110008

Hi,

I wanted to register complaint regarding the service provided for my recent complaint (Request number - [protected])

I have purchased last month kent wonder purifier approx 16thousand. Till purchasing date its not working properly yet. I have registered complain many time.
It created problem various times and today, we are again facing the same issue of water not coming. Its not happening 1st time. It has happened multiple time in one month
As per your engineer i have installed extra pre-filter with kent wonder and i had paid 700 for this pre - filter. But issue not resolve till now.

I am very upset with the quality of products you are providing. This is not what i expected from a big brand like kent.

I am extreme unhappy with this repeated problem and want the kent management to replace the entire unit itself as i am sure the problem lies in other complements leading to such repeated failures.

I expect a response from the kent support management.

My registered mobile number : [protected]

Regard
Laxmi narayan
[protected]
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Nov 22, 2017
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2017
Kent RO Customer Care's response
Dear Mr.Laxmi Narayan,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. We will contact you shortly.

Warm regards,
Team Kent
Verified Support
Oct 17, 2017
Kent RO Customer Care's response
Dear Mr.Laxmi Narayan,

as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm regards,
Team Kent
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