[Resolved]  Kent RO — Kent RO not working properly and dealer misbehave

Address:

Rewari, Haryana

Dear Kent team, I have purchased a Kent grand+RO, Sr. no. KR[protected], on 12/02/13, invoice no: 1206 from VAIBHAV ENTERPRISES(TIN NO. : [protected]), Rewari, Haryana. It was not working properly since i have bought it. Firstly after 8-9 months it was not even switched ON then i inform the dealer about it. They have not visited the site after many days. Before one month, a person comes and said main circuit board is faulty and some filters need to be replaced. By all these he takes about 2500 rupees on a promise that it will not have any problem next 1-2 years. Now it again stops working and all the water goes inside comes through waste pipe. Now he is again asking for another 3500 rupees and said "who said to purchase this kind of RO system". Please let me know how can i spend 50% of money on service in one year. PLEASE DO THE NEEDFUL. Kindly replace the unit or take it return.