[Resolved]  Kent RO — kent ro poor material

Dear team

I purchased kent ro on 31st aug 16.

Within 1.5 year the body of ro membrane has cracked.

Does kent use such cheap quality plastic which cracks after such a short time. I am shocked!!!

I was a loyal customer to kent and has recommended this to all my friends. But this faith has been put to question mark.

I have been regular in having the regular maintenance and changing of filters. Even after incurring so much cost, i am asked to pay rs 2500 for membrane which has cracked for no fault of mine and is due to the poor quality of plastic used.

Request you to kindly look into this at the earliest.

Regards
Amit
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Apr 22, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2018
Kent RO Customer Care's response
Dear Mr.Amit,

we deeply regret the inconvenience caused. We're forwarding your concern for further processing & will respond with an update soon.

Warm Regards,
Team Kent
Complaint comments 

Comments

Been troubling us from the start
Now it's not working totally
We are running out of drinking water
Pls take immediate action
It's turning out to b a big problem for us

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