[Resolved] Kent RO — Kent Ro poor service | |||
I have KENT RO and have taken AMC last year. Since last 3-4 months regular problem is coming and each time have to register a complain. Each time a engineer comes and changes something and goes away. After some time again some other problem arises. Today also water purification has stopped and have to register a complain[protected]. After requesting to customer care, have received the no. of area manager( Mr. Sandeep Sharma-[protected]) but he did not picked the call after several calls. It seems that the KENT RO is using poor quality of materials for the repair which causes problem to customers . Request to look into the matter and stern action should be taken against the company as well as the person who is involved in using such defaulted material. SAKET KUMAR SECTOR-82 NOIDA [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Its very disheartening to inform you that as being such an reputed company I thought your services would have also been very good and machine also, but its very unfortunate to inform you that neither of them are true. I had complained regarding not functioning of RO one week back also . The Engineer came and resolved the issue. But again the same problem has started . Some time the water is purifying and some time it is automatically being closed. The power light as well as service light is also not getting on .
Request you to either resolve the issue permanently or get the machine changed.
Saket
[protected]
Request you to either resolve the issue permanently or get the machine changed.
Saket
[protected]
Dear Sir,
Thanks for bringing this to our notice. We have shared your complaint with our concerned department. Someone will contact you shortly.
Warm Regards,
Team Kent
Thanks for bringing this to our notice. We have shared your complaint with our concerned department. Someone will contact you shortly.
Warm Regards,
Team Kent
Dear Sir,
As per our service department, your complaint is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.
Warm Regards,
Team Kent
As per our service department, your complaint is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.
Warm Regards,
Team Kent
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We deeply regret the inconvenience caused.Thanks for providing your contact details. We have shared the same with our concerned department. Someone will contact you shortly.
Warm Regards,
Team Kent