[Resolved] Kent RO — kent ro prime not working since may-17

Narendra Malik

from Noida, Uttar Pradesh

Address:	700130
Website:	'KENT Customer Care' <[email protected]>

I was purchased kent ro prime in nov-15 but same is not working since beginning, i was logged 18-20 complaints in last 18month and every time engineer visited and replaced some part but again machine was stopped work after 10-15 days. It was happen repeatedly basis even all filters and some other parts has already replaced on charge in the month of march-17. I was follow up with kent service center on mail since may-17 but still we are waiting for solution. I'm not received any response from kent team since 1st june-17

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Aug 23, 2017

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Jul 17, 2017

Updated by Narendra Malik Kindly share update status on priority

Verified Support

Jul 20, 2017

Kent RO Customer Care's response Dear Mr.Malik,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. We will contact you shortly.

Warm Regards,
Team Kent

Verified Support

Jul 22, 2017

Kent RO Customer Care's response Dear Mr.Malik,

as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm Regards,
Team Kent