[Resolved]  Kent RO — kent ro pristine

Address:	Hyderabad, Andhra Pradesh, 500084
Website:	aloz

I bought my kent ro pristine during jun 2016. It was working to satisfaction till about a year. No sooner, one year completed, i started facing chain of issues with the product.
First complaint was made during end of may 2017, when the system was getting heated up and no filtered water passing. The technical represantive came changed the filters and fixed it and charged rs 3500.
Second issue faced was immediately after a month on june 2017. We faced same issue as above, but this time cost was lower rs 350.
Third issue was faced during july 2017, when the reject outlet pipe was not passing the rejected water. Also the filtered water was stinking. Technician who came this time changed the outlet pipe, charged rs 1500 and the issue was fixed at that point. He also advised us to take amc by paying rs 6500 for a year. As per technican, this is a issue faced by most of the customers and only wayout was to take amc.
Now, not not even a month has gone by and we are again facing problem with kent ro, now water is not getting filtered out. I tried to login complaint at their service desk, but the call gets disconnected.
It is very clear that the product is of sub standard type and i did a mistake buying the product.
This seems to be a means of looting money from public by first giving us a inferiro product and then again making money through amc