[Resolved]  Kent RO — kent ro service issue (comp id[protected]

Address:Warangal, Andhra Pradesh, 506001

I purchased the kent ro exactly on 21/06/2018 and during this one year only once technician came for service and since almost 2 months out of warranty and now the machine completely out of order, the technician came and asking around 4000 rupees to change ro and all filters because it is blocked but i think it is a planning to get business, otherwise why the machine is totally out of order immediately after warranty, at once all the filters and ro blocked without any signal or sound. If it is real problem then it should be step by step.

I red all customers complaints, everybody is suffering like me dealing with kent. Even if i purchased the parts they are giving 3 months warranty only and i am dam sure 4th month all will be damage again.

I am seeking for help of kent to change the parts free of cost or give me at least 1 year warranty on parts as i am ready to spend around 4500 rupees yearly for maintenance.
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Oct 12, 2019
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2019
Kent RO Customer Care's response
Dear Sir,

We apologies for the inconvenience caused to you. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent
Aug 16, 2019
Updated by Nizam@123456
Till now nobody contacted me. I am still waiting for the solution.
Verified Support
Aug 17, 2019
Kent RO Customer Care's response
Dear Sir,

We apologies for the inconvenience caused to you. We request you to kindly allow us for some more time in order to resolve your issue.

Regards,
Team Kent
Verified Support
Sep 07, 2019
Kent RO Customer Care's response
Dear Sir,

As per update received from our service team your ticket has been closed.

Regards,
Team Kent
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