[Resolved] Kent RO — kent ro service related | |||||
I, a kumar, have filed a complaint about my kent ro not working in september 2017. My complain number is 134514. After my complain, a mechanic named kiranpal visited my home on 5th sep. He told me that i hae to change ro membrane and a lot of other component. For that i paid rs 4735 and visiting charge 300. After changing components, ro started leaking water but the mechanic assured me that after 2 to 4 hours, it will stop leaking. So, being a naive i believed him. But ro did not stop leaking and its upper body totally filled with it. And, once again it stopped working. I called kiranpal again and he told me to file complain once again. I dont know what the hell happened but you people should take it seriously as i have installed ro to get pirified water not for complaining again and again... And the mechanic came once again and he changed the tube for rs 450 and visiting charge... But once again my ro is not working... If you people are so irresponsible then i have no way... I will go to consumer court. Was this information helpful? | |||||
Nov 15, 2017 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Oct 14, 2017 Kent RO Customer Care's response Dear Mr.Kumar, we deeply regret the inconvenience caused. Please share your registered contact number and machine serial number with us at [protected]@kent.co.in We will get in touch with you at the earliest. Warm regards, Team Kent | |||||
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