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Kent RO — Kent ro uv failure

Most humbly and respectfully I want to say that I have bought your product Kent Ro Grand star and I have registered service request through Kent Ro app ..technician does not come to my house and in app it shows that your problem has been resolved...How it is possible...that the technician know the OTP that are sent to my mobile...The problem in Kent ro is uv failure
My case I'd is[protected]
And new case I'd is[protected]
Kindly solve my problem
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Dear Customer, we sincerely regret for the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent
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    +91 92 7891 2345
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