[Resolved] Kent RO — kent ro water pressure problem after filter change
G
Gokul Krishna Paravasthu
from Bengaluru, Karnataka
Address:
560076
Website:
www.kent.co.in
I am using kent pearl for the past 4 years. Yesterday the system emitted a long beep whenever started and stopped working. We called the kent service centre and technician visited and advised change of all filters. We agreed and he charged 5500/- for changing all the filters. After changing the filters, the water flow has reduced and is coming at a very slow pace and is taking 12 hours to fill a tank. We called the technician again and he visited today and claimed that the motor is faulty. When pointed out that before changing the filter the water flow was fine and the problem occurred only after changing the filter, he does not have any proper answer and says that motor has to be changed now.
Can you please resolve this asap
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Mar 5, 2018
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2018
Kent RO Customer Care's response Dear Mr.Gokul,
We are sorry for the unpleasant experience you had.We're forwarding your concern for further processing & will respond with an update soon.
Warm Regards,
Team Kent
Verified Support
Feb 02, 2018
Kent RO Customer Care's response Dear Mr.Gokul,
We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.
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