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[Resolved]  Kent RO — kent ro water purifier bad customer support

I have purchased the kent grand new mineral ro and it stopped working within one year. I raised a service request to the customer care and they allocated a technician. When i called a technician, he refused to visit home and asked me to send the warranty card on the whatsapp, which i refused to send. From that time i am keep on calling customer care number and it is forwarding to the technician who is not picking up the call.
No what should i do. I have no way to connect with the customer care and raise a new complaint as i have been keep on forwarding to the technician.
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Complaint marked as Resolved Aug 17, 2020
Thanks for the Quick resolution.

Complaint Status


[Aug 17, 2020] Kent RO customer support has been notified about the posted complaint.
Verified Support
Kent RO Customer Care's response Aug 17, 2020
Dear customer, apologies for the inconvenience.Our service team will get in touch with you shortly with an update on this concern.
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    Kent RO
    Customer Care Service
    Customer satisfaction rating
    74%
    Complaints
    2130
    Pending
    352
    Resolved
    1432
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
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