[Resolved] Kent RO — Kent ro water purifier service

avannam prabhu

from Mumbai, Maharashtra

Address:

411031

I requested for repairing of the water purifier as it is leaking from inside and we are unable to use it lest the unit gets damaged. My complaint no is[protected]. I lodged the complaint on 15 May 2017. Your staff told me that one Mr Sandip. He didnt turn up even after 3 days. On 21 May I was informed that it was assigned to Mr Pandurang. After that i was informed that the complaint could not be serviced and they are cancelling the complaint.

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Jun 23, 2017

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

May 23, 2017

Kent RO Customer Care's response Dear Mr.Prabhu,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. We will contact you shortly.

Warm regards,
Team Kent

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Comments

Sriharsha Pudi

I bought Kent Grand Plus water purifier 1.5 year back. I am getting too many repairs. Every time i come they take 350Rs. Recently in last 6 months i had to call service technician 5 times which is not good for a new product. Not at all happy with the product.