[Resolved]  Kent RO — Kent RO Water purifier - Unauthorized service and Money gone

I contacted [protected] for service and my data was shared by you/KENT with Fraud companies (as they claim).
These people took 8300 rupees from us as gave a fake online bill for AMC.
Now Kent authorities are claiming that they are not taking the responsibility of this issue.

Kent shared my confidential data (Personal Identifiable Information) which as per them should be classified as "TOP SECRET" to some unknown Service centers. As a customer, I am not aware of these service centers.

People who came, had Kent Bag, Kent products and Kent-Tshirts.

Ramesh (Area manager of Banaglore Kent) also stated in my conversation with him that there are 700 such service centers that are associated with KENT and only 70 could be valid.
Which means, the next time I book a service, they will still send my (PII) to 630 fraud service centers.
That leaves a clear statement that "KENT is not reliable and trustable" as they claim on your website.
The other point as stated by the lawyer is that "Multiple follow-ups with no resolution and putting extra pressure and torture on the customer.
I have been personally calling each of them for my resolution.
Since Saturday I have been hearing that some "upper level" approvals are being awaited. But there is no record of such an incident.
Whenever I ask to share the contact number, few hesitate as it is highly confidential . "So their data is highly confidential but ours is not, so those can be shared with everyone"
When I try to call back to know the progress MR.RAMESH does not pick. I have to own lots of Phone numbers to call Ramesh as he picks only unknown numbers.