[Resolved]  Kent RO — kent service delay more than 4 days

Address:

Naval Base,kataribagh, 682004

I am purchased kent ro at kochi, keral
My mobile nbr: [protected]
Invoice nbr:244934 dated 09/08/2018.

When the time of installation company has provided free service up to 4 years.
But when i need visit of ro for non working status,, company technician has still not assigned even lodge complaint 4 days back.

I register my complaint through ivrs /kent app complaint number is [protected] dated 01/10/2019., company has replied me to site visit technician will arrange with in 24 hours. However no technician resolve my problem neither site visit nor rectification after 96 hours..

Because of this kind wrong publicity and false prompt service promises of company we facing problems even after purchase a worthy items..

My request is high light this kind negligence services to customers facing problems.

Kindly enquiry the matter for false advertisement for service.