[Resolved] Kent RO — kent service issue-kr[protected]

Lokesh648

from Gurgaon, Haryana

Address:

Jaipur, Jaipur, Rajasthan, 302018

Hi,
I have purchase amc on 20th october 2018 for one year as suggest by kent toll free as well as kent service engineer. Receipt attached.

Case id for amc :[protected]
Amount paid for amc: 5560/-

There are still two month for the amc contract but as now i facing some problem in machine you engineer visited today ask for service charges.

Also he denied for amc telling that old service center has been shutdown and amc is no longer valid.

Kindly resolve the issue as i have purchased amc for kent not from any local service center.

+1 photos

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Nov 7, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2019

Kent RO Customer Care's response Dear Sir,

We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.

Regards,
Team Kent

Verified Support

Oct 07, 2019

Kent RO Customer Care's response Dear Sir,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards,
Team Kent