[Resolved] Kent RO — Kent sr no - kr[protected] is not working properly

dil_sinha

from Nashik, Maharashtra

Address:

422207

Kent sr no - kr[protected] is frequently getting breakdown. as we have purchased it on 02/01/2016 ie it is in warranty period. kent service engineer has attended the issue but he has not solved above issue. he found supply wires are burned out. service engg mob no [protected] is handling this issue. please do needful on priority. the supply wire need replace

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Nov 10, 2016

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2016

Kent RO Customer Care's response Dear Mr.Sinha,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm regards,
Team Kent

Verified Support

Oct 05, 2016

Kent RO Customer Care's response Dear Mr.Sinha,

As per telephonic confirmation, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm regards,
Team Kent

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Comments

grcc

from Chennai, Tamil Nadu

Heavy Water leakage from the bottom of the unit when the unit is put to on

Kent RO Customer Care's response, Oct 5, 2016

Verified Support

Dear Sir/Madam,

we deeply regret the inconvenience caused. Please share your contact details with us at [email protected]. We will get in touch with you at the earliest.

Warm regards,
Team Kent