Kent RO — Kent water purifier

Address:

Kamrup Metropolitan, Assam

I have kent Ro Grand+ machine number – KR[protected] model kent Wonder
I purchased it @16 K and since then I am facing lot of issues with this product. Every other month some or the other problem happens and we have to call for service.
The RO stops working completely. Technician said that there is some internal hardware issue, The service man changes that electric component and Filters and the story repeats again. RO filter, Sediment filter & Carbon was changed on 13/06/2015 by a local distributor DEEP HOME APPLICANCE and has incurred about Rs 4950 / It worked for next few months & all of a sudden it stopped working & the technician from DEEP HOME APPLICANCE advised RO, Sediment, Carbon & UV is faulty & needs to be changed. All the parts were changed again on 17/12/2015 and thereby incurred again Rs 3950/-. Again since last 15 days or so I am facing the same problem and on given complain to the Service Engineer of DEEP HOME APPLICANCE is annoying as they are now not responding at all.
Take necessary actions to resolve this issue.
Ratan Kumar Agarwal
Sluice Gate, Shantipur
Guwahati-09 Assam
Mobile no [protected] and [protected]