[Resolved]  Kent RO — low standard/quality product.

I had purchased a kent ro (M/c s/n: kr[protected]). Within 3 days of purchase of kent ro, the taste of water was converted into bad taste. The complaint was lodged at your centre with complaint no. [protected]. Your technician visited after 2 days of complaint on 22nd may 2018 & he does not understand the problem. Then again some other technician visited on 23rd may 2018. He checked the ro & said the uv rod in the purifier is not ok & not to be replaced. I argued for replacement of whole machine but your executives denied completely. Then i was compelled to get agreed for change of rod. Your technician visited my place & changed the uv rod on 25th may 2018. I have been compelled again to close the complaint as the rod has been changed. Within single day of replacement of rod, again the smell & taste of water has been deteriorated again.
Kindly let me know what should i do with this product?
Kindly look into my problem & replace the whole product which has quality issue in it.