Kent RO — Machine breaking down every week

Address:Bangalore, Karnataka, 560068
Website:www.kent.co.in

I bought Kent Wonder Mineral RO filter 3 months back. It breaks down almost every week and i have had 10 technician visits till now in past 3 months. Filter itself and indicator isn't working again.I have called and mailed multiple times but to no avail. They have same response irrespective of filter issue. Kent support is really pathetic. Kent machine is breaking down almost every week although it's brand new. Last complaint with Case ID [protected] is also open for more than a week without any action. I am fed up with constant follow ups and want kent support to get it fixed at the earliest.

Regards,
Sudhanshu
[protected]
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Kent RO customer support has been notified about the posted complaint.
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Dear Mr.Sudhanshu,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent

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