[Resolved] Kent RO — machine giving problem after technician servicing | |||
I had taken amc for my kent ro. When i complained for normal servicing, a new technician laxman visited. After he did the servicing, the amount of waste water became double and some other problem started. When the service centre was contacted they said the technician was a new guy and they will send some one else. It can be checked that in the month of september at least 9 to 10 complaints were made by me but the service centre did not get the problem rectified. That is why i did not get the amc renewed. Every year i was taking the amc. So kindly send some good technician so that the damage done by laxman can be rectified and after that i am able to take fresh amc. Group captain Rakesh vidyarthi 769/e, sector-21 Gurgaon Was this information helpful? | |||
Feb 20, 2019 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Jan 18, 2019 Kent RO Customer Care's response Dear Sir, We sincerely regret the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern. Regards Team Kent Verified Support Jan 19, 2019 Kent RO Customer Care's response Dear Sir, As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance. Regards Team Kent | |||
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We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your contact details via [email protected] or you may call us at +91-9278912345
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Team Kent
As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.
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Team Kent