[Resolved]  Kent RO — Machine not switched on. Complaint on toll free number thrice but no response

Address:

Kolkata, West Bengal, 700028

Client registered number: [protected]
Date of incident: 8 may 16, 10 may 16 and 11 May 16
Contacted in toll free number regarding my complain ur rep said within 48 hours kolkata rep contacted and visited but no one truned up.Than on 10th again contacted this time they give me within 12 hour still no one contacted then again on 11 i speak to customer care supervisor Mr vikash he promised me and
that within 12 hours rep visitd my site and put me on hold for more than 20 mins that he directly contacted me with kolkata area manger
we are suffering alot
Kindl;y look into this matter
the registered complain no is[protected] dated 11 may 16