Kent RO — Machine outlet water quality issues

Address:	Kent RO A-2, Sector-59 Noida Gautam Buddh Nagar District Uttar Pradesh India 201309.
Website:	Www.kentro.com

I purchased kent RO Supreme alkaline system before 1 month ago but after installation of machine outlets water PH value is same as inlet water (7.0) but as per company Brochure this machine outlet water PH value is near 9 PH value and it's mean it's alkaline water system not working so i create many time service request but service engineer not resolve this matter and then after I call to marketing team but no any one kent company marketing team person visited my home of resolve this issue, and team ask it's not possible because it's for advertising purpose...

After many time following this issue company executive visited my home for verify this issues and they will be changed some part in my system and then after 2 hrs check water quality but no any change in water quality then after I called many time to company executive but they will not given answer and resolve this issue..