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Kent RO

[Resolved]  Kent RO — maintenance cost of kent prime is very high

Address:Mathura, Uttar Pradesh, 281006

I have purchased kent prime in april 2016 since then i spent 10000 for maintenance (Excluding two repair in warranty period). Recently in april 18 i have been charged 2500 for filters and then in jun again i have been charged 3000 torso. E spare. It stops working suddenly and i have to spend some amount. It again started warning alarm i have to arranged 3k-4k again for its repair/maintenance. Never buy kent. It's better to buy a local ro cost around 8000.
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Oct 6, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2018
Kent RO Customer Care's response Dear Sir,

Thanks for sharing the requisite details with us. Our service team will get in touch with you shortly with an update on this concern.

Warm Regards,
Team Kent
Nov 09, 2018
Updated by Bal Krishn Just 2 month passed from earlier complain which was attended by Kent RO service agent today my Kent RO stop functioning again. How can a system with a reputed brand can have so frequent breakdowns. How can I bare the repair cost every after 2 month. In earlier complain service area manager said "for healthy water that much cost is genuine". I just want to know the justification on promise given while on purchase i.e. annual maintenance cost will be Less than 2000. For Kent RO representative please call me at [protected], [protected]
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Comments

I was complaining for high maintenance cost as on 9 Aug 18, 3000/- paid for some spare and service charge and it's started warning alarm. In this response one technician came for put alarm and demanded 250 as service charges. This is reality of Kent consumer service. They just want to loot the consumer.
I want to tell Kent if my this issue is not shorted out I sue u in Consumer court.
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