[Resolved] Kent RO — misguided by kent customer executive | |||
Kent customer executive nagaraju ([protected]) promised to address our issue with kent ro grand plus since 15 feb to 9 mar. He has been promising for dates and never showed up. He has misguided us for about 20 days. On 9 mar we raised a request[protected] and got our issue fixed in next 24 hours. Lesson learnt is to not trust any representatives verbal confirmations. I wanted to bring this up to make sure it doesn't repeat to anyone else. Please do the needful to help nagaraju understand to have customers guided properly. Sincerely, Customer Was this information helpful? | |||
Apr 18, 2018 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Mar 16, 2018 Kent RO Customer Care's response Dear Mr.Chetan, As per your telephonic confirmation that your concerns have been addressed & the issue is resolved now. Thank you for your support.Please feel free to contact us in case you need any further assistance. Warm Regards, Team Kent | |||
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How is it possible for an insect to enter the closed tank. It was not expected from Kent.