[Resolved] Kent RO — no follow up . and very unsatisfactory service

MOUNIKA BUDURU

from Bengaluru, Karnataka

Address:

Belgaum, Karnataka

Complaint lodged on may 7th.
ID: 21113705
we lodged a complaint regarding Kent Maxx water purifier. there is a problem with its sensor, due to which the water is overflowing. we called the customer care for resolving the issue but they haven't responded. since then we have been purchasing portable water. which has cost us hundreds of rupees, we tried contacting the customer care numerous times but all our efforts went in vain. I hope you look into the matter and do the needful.

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Jul 2, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

Kent RO Customer Care's response Dear Madam,

As per telephonic discussion that please provide your registered contact number, machine serial number and complete address at [protected]@kent.co.in or via private message. We will contact you shortly.

Warm Regards,
Team Kent

Verified Support

May 31, 2018

Kent RO Customer Care's response Dear Ms.Mounika,

As per telephonic discussion that please provide your registered contact number, machine serial number and complete address at [protected]@kent.co.in or via private message so that our team may assist you.

Warm Regards,
Team Kent