[Resolved] Kent RO — No response from manufacturer i, e from kent against my complaint

Skdaskolkatakolkata

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700010
Website:	www.kent.co.in

I have complain towards poor service & supplying bad quality of ro water filter parts like ro membrane, filter etc. But till now did not received any reply / solution from kent itself. This means kent is not at all bothered towards customer. Now as i am not getting any response to resolve my problem towards supplying of poor quality of ro water purifier parts as well as poor service so i have decided to scrape my existing kent ro water purifier and will go for purchase another ro filter of course not kent product.
This may not affect anything to the manufacturer as india is a very big country so they may get business from any corner but i will have a trouble free daily life.
Thank you kent for teaching us such lesson

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Sep 18, 2016

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2016

Kent RO Customer Care's response Dear Mr.Das,

we deeply regret the inconvenience caused. We tried to contact you but call was not responded, may you busy that time. Request you to please provide alternate contact number. Someone will contact you shortly.

Warm Regards,
Team Kent