Kent RO — No visit and customer Harassment By Kent RO Dealer NEW GURU BATTERY

Address:

Mohali, Punjab

I have submitted an service request or customer complaint to NEW GURU BATTERY & SPARES (CHD) on 23/4/2015 in Morning and they have committed to send the technician on or before 7pm on same day and no buddy came. Today i have been requesting them to send the person technician since morning 10 am i have made total 5 call at different time intervals to request then to send person on priority our students were facing problem due to shortage of water and in our industrial area we dont have any shop to buy water from out. and at my last communication with a lady on number [protected] she took a technician on con call and he said i ll reach in your studio by 6.30pm for sure. Our office timing are till 5 PM but i am waiting for their technician till 7pm from last two days and now there customer support number is OFF when I located the contact number of the owner of NEW GURU BATTERY he simple said i am sitting with someone and Please call tomorrow and disconnected the call on my face. Your one minute is important to you but listening to customer who is facing harassment due to you is not important. THIS IS TOO MUCH. YOUR DEALER AND CUSTOMER SUPPORT IS JUST CRAP. TO HELL WITH YOU AND YOUR PRODUCT AM GONA CHANGE MY FILLER