Kent RO — Non availability of service personnel and no response from any authority in the entire escalation matrix. For case ID[protected]

Kent RO — Non availability of service personnel and no response from any authority in the entire escalation matrix. For case ID[protected]

V VikashNayak Aug 24, 2021 Aug 25, 2021 This thread was updated on Aug 25, 2021

There has been no communication from Kent, neither there is any response to numerous calls made throught out the day. Even no response from the entire escalation matrix team from engineer Dinesh pal singh, service franchise Noida 59 service, area service manager Ajay kumar Rawat, Regional service manager Sandeep Sharma. The issue is regarding the change of filter as the purifier is dead and needed the change on an urgent basis. Was this information helpful? No (0) Yes (0)
Kent RO customer support has been notified about the posted complaint.
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Kent RO Customer Care

from Noida, Uttar Pradesh

Aug 25, 2021

Verified Support

Dear Customer, we are sorry for the unpleasant experience you had. Please allow us to make it upto you as we believe in complete customer satisfaction. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent