Kent RO — Not getting any service in time as well as supplying poor quality of various parts caused repeated failure

Address:

Kolkata, West Bengal, 700010

Pl. Ref. M/C Sl. No KR[protected].
Name of service provider - AXIS Consumer Service Pvt.Ltd. 519 B Rabindra Sarani. Ground Floor . Kolkata 700003.Ph.No- [protected].

Dear Sir - I have a Kent RO Filter and just replaced all, most all internal parts including RO mombren SM-5682008 in the month of 4th May 2016 spending total amount Rs. 5260 + Rs 300. Within week time i faced various malfunctioning but did not get any service from the said service provider after repeated complain ultimately based on your reference we call MP Enterprise ( BA 57 Prafulla Kanon .Kolkata- 700101.Ph No- [protected]) Dt. 26/5/2016 to set right the filter & spend Rs 300/- again .
Now just to day we found huge water leakage from inside & found the RO mombren SM 5682008 edges are crack from where water are getting leakage . Pl. ref. photographs.
So i spend total Rs. 5860 within 3 months .Now your said service provider Axis consumer i am not getting proper response . Let me know what is KENT suggestion to resolve such without spending any further money