Kent RO — Not Installation of a new product

Website:www.kent.co.in

I have buy a Kent product super+ RO on 22/sep/2015 and call for installation of the same but after a24-48 hrs given time i had not received any call from company or engineer for installation.then i call again for the follow then they said, ur request is cancelled due to some reason and i'll reopen it again but again i dont have any response . my ID is[protected] .please resolve the issue
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