[Resolved]  Kent RO — not installing the machine until you buy amc.

Address:Mumbai City, Maharashtra, 400037

Recently i have been transferred to mumbai from bhopal. The first day we called kent ro franchise to install the machine. They came right away and insisted to take the amc. I should say, forced us. When we denied the technician made some excuse and left the house promising to come in 1/2 an hour. It's been 7 days we are calling them. Every time we call them they say they will be sending someone at most by evening but no one comes. The franchise manager mr ravindra pawar is been completely rude to us. I hope kent will do something about it.
Was this information helpful?
No (0)
Yes (0)
Sep 21, 2017
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2017
Kent RO Customer Care's response
Dear Madam,

we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in We will get in touch with you at the earliest.

Warm Regards,
Team Kent
Complaint comments 

Comments

I have purchased a KENT RO Last week. Installation of Device was not properly done by installation engineer. After a week device Hanged from the wall. I have requested for re installation but they are demanding Rs 300.
Why should I pay for such a short duration? It is fault of installation engineer. He should come and installed device properly.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3007
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information