[Resolved] Kent RO — not installing the machine until you buy amc.
P
Pranjal Saxena
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra, 400037
Recently i have been transferred to mumbai from bhopal. The first day we called kent ro franchise to install the machine. They came right away and insisted to take the amc. I should say, forced us. When we denied the technician made some excuse and left the house promising to come in 1/2 an hour. It's been 7 days we are calling them. Every time we call them they say they will be sending someone at most by evening but no one comes. The franchise manager mr ravindra pawar is been completely rude to us. I hope kent will do something about it.
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Sep 21, 2017
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2017
Kent RO Customer Care's response Dear Madam,
we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in We will get in touch with you at the earliest.
I have purchased a KENT RO Last week. Installation of Device was not properly done by installation engineer. After a week device Hanged from the wall. I have requested for re installation but they are demanding Rs 300.
Why should I pay for such a short duration? It is fault of installation engineer. He should come and installed device properly.
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Why should I pay for such a short duration? It is fault of installation engineer. He should come and installed device properly.