ADVERTISEMENT

[Resolved]  Kent RO — Not providing service

Sir/mam
i have called kent ro customer care number ([protected]) for service request for my ro system .They registered my request . request no is [protected]. they told me that they will come today but didnt come . I dont have drinking water now. My Ro water purifier is not working.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2020
Complaint marked as Resolved 
They called me and fixed the date on which the service boy will come to see my purifier .As i am in government sector .So initially i had to take one day leave for that ..but that person did not come on time as said by him.My leave went unutilized. Now the scheduled date is coming sunday.as i dont want to waste my another leave .
Aug 05, 2020

Complaint Status

Kent RO customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2020
Kent RO Customer Care's response
Dear sir,

We've been updated by our team and As per your confirmation concerns have been addressed now. Thank you for your support. Please feel free to contact us in case you need any further assistance.

Thanks & Regards
Team Kent
Aug 06, 2020
Updated by rajnish1
yes, Thank you it has been addressed
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Kent RO
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    2628
    Pending
    351
    Resolved
    1679
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View Full Information
    ADVERTISEMENT