[Resolved] Kent RO — Obscene maintenance cost | |||
We installed a kent ro (model name - super plus) costing inr 18000/- in aug 2014. It worked fine for 1 year but post that we have had to spend inr 8500 (50% of the product cost) in repairs and amc!! 1. rs 3300 paid for membrane in sep 2015 2. rs 2000 amc in jan 2016 3. rs 2500 for 2nd membrane in jun 2016 4. rs 500 for carbon filter in oct 2016 Proofs attached. It has several high cost components which the service engineer says last only one year on an average. I can now see so many complaints of this kind online. i am just wondering why did i busy this product. Kent advertisements never tell these facts. I think mrs hema malini should stop being the brand ambassador of this brand. Was this information helpful? | |||
Dec 17, 2016 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Nov 02, 2016 Kent RO Customer Care's response Dear Sir, we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly. Warm Regards, team Kent Verified Support Nov 16, 2016 Kent RO Customer Care's response Dear Nikhil, as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance. Warm Regards, team Kent | |||
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