[Resolved] Kent RO — Pathetic customer service from kent

peeyu79

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560068

Hi i am a customer of kent water purifier and so is reason i am suffering from last 6 month.
I still don't have any hope that you will respond so decided next to consumer forum.
My purifier is not working since december and i called your customer care twice and got assurance that your engineer will be visiting which has never happen.
I will not suggest anyone to buy your filter and suffer.

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Jul 25, 2017

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2017

Kent RO Customer Care's response Dear Sir/Madam,

We tried to contact you but call was not responded. Please provide your registered contact details with us at [protected]@kent.co.in We will get in touch with you at the earliest.

Warm Regards,
Team Kent