[Resolved] Kent Ro — person not repairing kent filter after repeated complaint

 
1 Review
New Alipore ,Sahapur colony, Kolkata, Kolkata District, West Bengal, India
 Ankit Malawat on Jul 16, 2019
Nc sales &services sahapur colony, new alipore, kolkata authorised distributor of kent not attending our “5264”complain number which was done on 10.7.2019. Today it’s 16.7.2019. Despite a part of machine being changed few weeks ago kent machine not working. Till now no 1 has attended us. We are forced to drink unhigenic water and has to buy drinking water. We are going through mental trauma and are deeply hurt and harassed by unprofessional behaviour. Kindly take strict action against them and solve our issue.
Thank you🙏

Complaint marked as Resolved Aug 21, 2019

Complaint Status


[Jul 16, 2019] Kent RO customer support has been notified about the posted complaint.
Verified Support
Kent RO Customer Care's response, Jul 16, 2019
Dear Sir,

Apologies for the inconvenience. We are looking into it with a promise to resolve this quickly.

Regards, Team Kent
Verified Support
Kent RO Customer Care's response, Jul 18, 2019
Dear Sir,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards,
Team Kent
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    Kent Ro - person not repairing kent filter after repeated complaint