[Resolved] Kent RO — person not repairing kent filter after repeated complaint

Ankit Malawat

from Kolkata, West Bengal

Address:

New Alipore ,Sahapur colony, Kolkata, West Bengal, 700027

Nc sales &services sahapur colony, new alipore, kolkata authorised distributor of kent not attending our “5264”complain number which was done on 10.7.2019. Today it’s 16.7.2019. Despite a part of machine being changed few weeks ago kent machine not working. Till now no 1 has attended us. We are forced to drink unhigenic water and has to buy drinking water. We are going through mental trauma and are deeply hurt and harassed by unprofessional behaviour. Kindly take strict action against them and solve our issue.
Thank you🙏

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Aug 21, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2019

Kent RO Customer Care's response Dear Sir,

Apologies for the inconvenience. We are looking into it with a promise to resolve this quickly.

Regards, Team Kent

Verified Support

Jul 18, 2019

Kent RO Customer Care's response Dear Sir,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards,
Team Kent