[Resolved] Kent RO — Plz don't bother me

[Resolved] Kent RO — Plz don't bother me

F freshha Sep 15, 2021 Oct 24, 2021 This thread was updated on Oct 24, 2021

Hi. Kent I requested the service regarding my water filter. And I received sms as the technician will visit the next day. But another two technicians called me as not addressing their names. Even they asked me my address though I already registered my address in KENT app. How could I trust them? So I asked one of technician (im not still sure he is verified technician or not) to bring his ID card. He says that he left it at his office. So I rejected his coming. Though my status in app is cancellen, I got 5 more times of calls from KENT. Plz do it properly not bothering customer. And let the technician bring the id card whether is from verified person or not. Otherwise we can't call the service. Was this information helpful? No (0) Yes (1)
Oct 24, 2021 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Sep 16, 2021 Kent RO Customer Care's response Dear Customer, we are sorry for your disappointment. Please allow us some time, we'll ensure to have this sorted out at the earliest. Regards, Team Kent Sep 17, 2021 Updated by freshha Since I had asked u not to bother me, I have received 8 more times of calls. I dont need kent service now. Please dont call me again and again. Sep 18, 2021 Updated by freshha Hello. Kent. Don't you understand my request? Plz don't call me again and again regarding servive request. I already cancelled the service. Today again I received a call. I don't understand the system of Kent. Why are you keep calling me without checking my appeal to Kent which I kept wrote above? Plz... Verified Support Sep 20, 2021 Kent RO Customer Care's response Dear Customer, apologies for the inconvenience. We have shared the same with our concerned team. We will contact you soon. Regards, Team Kent
1 Comment	Share
Submit Close