Kent RO — Poor quality filters

Address:Kent, Delhi

I have Kent RO water purifier at home.
Whenever I call technician for service my experience is that they change whole filter set. I have done one such change on 30th of March22 and exactly after 3 and a half month, my filter is not working. Upon calling technician, as usual he started replacing right from external filter, solenoid, RO filter and so on. When I enquired about the warranty of previous filter he said it was only for 3 months! My question is if they can guarantee only 3 months for 5000 Rs worth filters, then why do they do this business?
They are simply looting the common man.
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Kent RO customer support has been notified about the posted complaint.
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Dear Customer, we sincerely regret the inconvenience faced by you. Please share your details at [protected]@kent.co.in or call us at +91-[protected] so that we can quickly resolve it. Regards, Team Kent
To this date, no Action has been taken from kent side. Never ever get trapped with these fraudsters..
Kent RO Customer Care's response, Aug 22, 2022
Verified Support
Dear Customer, apologies for the inconvenience. Please share your details at [email protected] or call us at +91-9278912345 so that we can quickly resolve it. Regards, Team Kent

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