[Resolved] Kent RO — Poor service by service engineers | |
Im a airwarrior of IAF .I have lodged a complaint on 08 Nov 21 for my kent RO kept at office and is under warranty. Complaint no is[protected] Problem RO not working . Complaint was attended on the same day noon and service engineer found that adaptor not working.. Service engineer told that he will replace in 3-4 days. Till date item was not replaced . Today they promised they will visit . Our working hours is till 1430hrs. Our office was kept open for your service visit till 1830 hrs. He doesn't turn up nor he was picking up the calls... Hope u understand the importance of requirement of water at work place. Please do the needful at the earliest . Was this information helpful? | |
Nov 17, 2021 Complaint marked as Resolved Service engineer attented and rectified the fault.
Regretted for delay. Kent RO customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
Dear Customer, we sincerely regret the inconvenience faced by you. Please share your details at [protected]@kent.co.in or call us at +91-[protected] so that we can quickly resolve it. Regards, Team Kent
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