Kent RO — Poor service given by kent

dr gautam kumar

from Noida, Uttar Pradesh

Address:

853202

I have purchased kent pearl(model no.-KR[protected] last year[protected].it has 1 year warranty.within the warranty period many times it stop working.many times its technician come and replaced its part and charged its price.recently it face same problem and i called to kent service center (phone-[protected]) at 17th march 2016, they replied -"within 24 hrs senior engineer will visit ".but no one has came.i again called to service center at 19th march 2016 asked to register the complain, they told complain was registered already and my technician will visit within 12 hrs.but no one has came.again i called i get same answer.today again i called and got same reply and problem is still exist.
dr gautam kumar

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Kent RO Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Sir,

We deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Regards
Team Kent

dr gautam kumar

from Noida, Uttar Pradesh

worst service given by kent.i am still waiting for their service.after 10 day of complain no one come to resolve my problem.everyday i remind the customer service officer and they tells same word-"today my engineer will go and resolve your problem".this is the real face of kent service.