Kent RO — Poor servicing by Kent

dmkadale

from Mumbai, Maharashtra

Address:

443001

I have installed kent grand+ ro water purifier at my home at buldhana. The kent service was called through their mobile no, email repeatedly since 10 days from dated 08-jun-2016.. But there are only false commitments & time pass strategy by kent. Also there are fake "problem resolution" sms on my registered mobile by kent.
Actually their technician has neither reported for problem resolution nor their is any communication from him. Overall very very bad after sales service by the company. All their customer care representatives are non-reliable persons.

D. M. Kadale
M/c sr no : kr[protected]
Vrindavan nagar buldhana -443001
Maharashtra

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Comments

Kent RO Customer Care

from Noida, Uttar Pradesh

Verified Support

dear Mr.Kadale,

We deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent

dmkadale

from Mumbai, Maharashtra

Sir I have complained regarding the subject matters at least 10 times till now. Kent Customer Care representatives have always given false commitments like the problem will be resolved within 12/24 Hours but the problem is not at all resolved . When I have contacted to the said service person Mr Hemant Nikam on his mobile No-[protected], he always says that the company has never informed him to attend the service call. In short very very poor after sales service from M/s Kent & very casual approach by the Customer Care.

D M Kadale