[Resolved]  Kent RO — Poor/no amc service of water world (Kent service center) for faulty part replacement

Address:

Bangalore, Karnataka, 560100

Untill it came to faulty pump replacement, they have come in a time frame of 7days - 1 month to rectify the issue after repeated calls. Now my pump/motor gone faulty, they are telling every day for last one month that technician will come, but technician is disconnecting calls and call center is giving false assurance everyday. I have another 3 months of valid amc.

My kent ro purifier is not working for last one month and have been calling the service center 'water world' from whom amc was done, but no technician is coming for the service. Had registered 5 complaints in last one month through kent customer care but all are in vain.
On 4th july 2016 i called kent customer care to send the authorized person from service center for amc and they sent these water world guys whose service is pathetic. For last one year we are suffering for their service. Please take action against these water word service center.

Address of water world-
#12, d. S. Coplex, opp. Bommanahalli bus stop, josur road, bengaluru - 560068.
Phone number: [protected] / [protected]/ [protected]/ [protected]/ [protected]