[Resolved] Kent RO — problem in kent ro service change of parts

Shailusd

from Gurgaon, Haryana

Address:

Ghaziabad, Uttar Pradesh, 201017

I have you kent ro grand product but dated 29 april 2018 i have raised call for service and engineer mr. Kiran pal come change the uv lamp and other parts and charged the rs.4700 but till the date we are facing problem and from last one week we are continuously calling to engineer mr. Kiran pal but he is not bothering about the same. And these kind of person is representing the bad picture of company due to casual approch kindly look into issue and resolve on priority basis because we are facing lot mental harassment on the same.

Thanks and regards
Shailendra dwivedi
Mob. [protected]

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May 29, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2018

Kent RO Customer Care's response Dear Sir,

we deeply regret the inconvenience caused. We're forwarding your concern for further processing & will respond with an update soon.

Warm Regards,
Team Kent

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Comments

Salaka Mishra

from Hyderabad, Telangana

My kent ro filter was installed in march 2018 after my relocation. water is leaking from the external filter inlet and outlet points. the problem existed since its installation. wastage of each drop of water is a national crime. hence to be rectified at the earliest. kent must live upto its advt, not that always take service charges

Kent RO Customer Care's response, Apr 25, 2018

Verified Support

Dear Sir/Madam,

We regret that you are facing issues. Please call our helpline number +91-9278912345. Alternatively, you may also provide your contact details at [email protected] or via private message. We will get in touch with you at the earliest.

Warm Regards,
Team Kent