[Resolved]  Kent RO — product complaint, received the damaged product.

Address:Dharwad, Karnataka, 580006

We have purchased kent grand plus mineral water purifier on 24th feb 2018. But the product was damaged. (Purifier kit cover was broken.) one of the kent service centre person came to install the purifier. That time he checked the product and promised that, he will replace it within 15 days. But today that person called me and behaving very rude with customer. And telling do whatever you want i don't want to replace it. This is how kent authorised service person is talking and behaving with us.

Product serial no is: kr[protected]
Kent service person name is: mr. Mallesh
Mobile no:+91 [protected]

Please take a serious action.
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Apr 8, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2018
Kent RO Customer Care's response
Dear Mr.Vinay,

we deeply regret the inconvenience caused. We're forwarding your concern for further processing & will respond with an update soon.

Warm Regards,
Team Kent
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