[Resolved] Kent RO — Product defect and service not effective.
I have purchased a KENT Grand water purificer. the warrenty period is not expried till now. but 4 times problem has been come. the servicing person are comming in late. they are not checking properly that again and again problem is coming after they have gone. the kent machine is giving a headche to me as on problem always.
in the kent grand machine the green light is not showing. and the machine is not working. it must be electrical problem.
Complaint marked as Resolved Mar 5, 2017
[Jan 24, 2017] Kent RO customer support has been notified about the posted complaint.
Verified SupportKent RO Customer Care's response Jan 24, 2017
we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.
Verified SupportKent RO Customer Care's response Feb 02, 2017
as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.
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