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[Resolved]  Kent RO — Product defect and service not effective.

I have purchased a KENT Grand water purificer. the warrenty period is not expried till now. but 4 times problem has been come. the servicing person are comming in late. they are not checking properly that again and again problem is coming after they have gone. the kent machine is giving a headche to me as on problem always.
in the kent grand machine the green light is not showing. and the machine is not working. it must be electrical problem.
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Complaint marked as Resolved Mar 5, 2017

Complaint Status


[Jan 24, 2017] Kent RO customer support has been notified about the posted complaint.
Verified Support
Kent RO Customer Care's response Jan 24, 2017
Dear Mr.Nayak,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent
Verified Support
Kent RO Customer Care's response Feb 02, 2017
Dear Mr.Nayak,

as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm Regards,
Team Kent
Complaint comments  1 CommentShareTweet

Comments

Kent aro provide worst services .. there service agents are never on time . I bought kent aro recently and twice there occured a problem and the service providers dont respond on tym ... its a suggestion for everyone not to buy there products ... there quality of products have gone down and very bad service

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    Kent RO
    Customer Care Service
    Customer satisfaction rating
    74%
    Complaints
    2130
    Pending
    352
    Resolved
    1432
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
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