[Resolved]  Kent RO — product (filter quality)

Address:B-41 2nd floor street no 4 Mohan Park Naveen Shahdara delhi, 110032

We are not satisfied the product quality of ro. We had changed all filters on dated 20th may 2019 through it's dealer name ' maxpure ro - services' cr - 212 laxmi nagar delhi -92.

We paid rs. 3800/- in the month of may2019 including rs 300/- service charge. And now again we are facing same problem of filter within 105 days. They are asking again rs.3800/- for all filter changing.

We are unable to understand that how quality they provide us. We are only 4members in my family not as such usage of ro on daily basis.

We request you to please look into this matter we are not happy with this services. All filter are required to change in 4month without as such usage of product.

Please resolve our matter asap.

Regards
Nitin khaitan
[protected]/ [protected]
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Oct 19, 2019
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2019
Kent RO Customer Care's response
Dear Sir,

We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.

Regards,
Team Kent
Verified Support
Sep 18, 2019
Kent RO Customer Care's response
Dear Sir,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards, Team Kent
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