We have got the water purifier for 2 years now and in this two years we have spent around 15000 already on some or other parts of the filter. Horrible experience with Kent. When called customer care they are not able to understand the problem and not able to divert the call/complaint to correct contact. We have given up on Kent and would recommend everyone to try some other RO purifier and just don’t get Kent. If you buy a bisleri also it will be cheaper than Kent product and it’s services.
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Aug 12, 2021
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
May 25, 2021
Kent RO Customer Care's response Dear customer, as we have tried to connect with you but did not get any response. We would request you to please provide alternate contact number at [protected]@kent.co.in so that we can connect with you soon. Alternatively, you can call us at +91-[protected].Regards, Team Kent
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