[Resolved]  Kent RO — Pump repair

Address:Bhiwani, Haryana, 127309
Website:www.kent.co.in/Water-Purifiers-RO?utm_source=Google&utm_campaign=Brand_Kent_Omnicom_Water&ut

My complaint number is [protected] which I registered on 15 January. But still there is no one coming to repair it. I called them but they were reluctant and not picking my phone again I called them and they put my phone to blocklist. Isn't this behaviour is ridiculous. They used today that we will come to you tomorrow but tomorrow hasn't come. Some say that pump is not available and other are saying we will come today or tomorrow. I called them again but they didn't pick my phone so I went to there office they said pump is not available. They kept on saying tomorrow pump will come and day after tomorrow we will come to you. I strongly condemn your service. You service providers are hell ####.now All my relatives and friends are aware of your service and will not buy any products from you. And I will tell all who willing to purchase your products I will tell them this case. I am enclosing my warranty card pic for you are saying that it is out of warranty but it is not .
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 29, 2017
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2017
Kent RO Customer Care's response
Dear Mr.Parmar,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. We will contact you shortly.

Warm Regards,
Team Kent
Verified Support
Feb 23, 2017
Kent RO Customer Care's response
Dear Mr.Parmar,

as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm Regards,
Team Kent
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3007
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information