My complaint number is [protected] which I registered on 15 January. But still there is no one coming to repair it. I called them but they were reluctant and not picking my phone again I called them and they put my phone to blocklist. Isn't this behaviour is ridiculous. They used today that we will come to you tomorrow but tomorrow hasn't come. Some say that pump is not available and other are saying we will come today or tomorrow. I called them again but they didn't pick my phone so I went to there office they said pump is not available. They kept on saying tomorrow pump will come and day after tomorrow we will come to you. I strongly condemn your service. You service providers are hell ####.now All my relatives and friends are aware of your service and will not buy any products from you. And I will tell all who willing to purchase your products I will tell them this case. I am enclosing my warranty card pic for you are saying that it is out of warranty but it is not .
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Mar 29, 2017
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2017
Kent RO Customer Care's response Dear Mr.Parmar,
we deeply regret the inconvenience caused. We have shared the same with our concerned department. We will contact you shortly.
Warm Regards,
Team Kent
Verified Support
Feb 23, 2017
Kent RO Customer Care's response Dear Mr.Parmar,
as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.
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