[Resolved] Kent RO — purifier is not working properly

Vartika Garg

from Delhi, Delhi

Address:

Agra, Uttar Pradesh, 282004

There is extra costs which has to pay every month for pre filter and it is only to say it is option but it is become mandatory to avoid higher charges.. Company is very smart and found a best way to cheat their customers... U purchase purifier once and pay lots of money for it even it is under warranty..

I was not aware from it even no one. Customer care and no one helps instead to say only sorry. What i did with sorry..

Should i throw my hard earned money in dustbin. Or what to do...

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Mar 23, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2019

Kent RO Customer Care's response Dear Ma'am,

We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.

Regards,
Team Kent

Verified Support

Feb 20, 2019

Kent RO Customer Care's response Dear Ma'am,

As per update received from our service team your ticket has been closed.

Regards
Team Kent