[Resolved]  Kent RO — Purifier not being repaired / Representatives not answering call

Address:Burdwan, West Bengal

I am from Raniganj, Asansol, West Bengal. Our Kent purifier( Kent W/P PEARL B001872) is not working since last 3 weeks, We have passed on our complain to service center, but the response has been disappointing. Our purifier is still not repaired, they even refuse to come down here. They neither answer our calls properly & lately they have started hunging up on our calls.
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Complaint marked as Resolved 
The service center repairman came a day just after the complaint & fixed the purifier. If it was so easy, i don't understand what was taking them so long? Thanks, it is resolved now.
Kent RO customer support has been notified about the posted complaint.
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Dear Ankur,

We deeply regret the inconvenience caused Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.

Warm Regards,
Team Kent
I have sent an email at the address mentioned. Kindly look into the matter.
Dear Mr.Verma,

We have shared the same with our concerned team. Someone will contact you shortly.

Warm Regards,
Team Kent
Thanks, the issue has been resolved now.

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