Kent RO — Reg. Quality of Products

Address:

Gaya

Dear Sir,

I am a Kent RO user since Dec '2019. I have some grievances towards the quality of the product provided by authorized dealer of Kent during replacement.

I get changed all RO membrane in Jan 2022, of Rs.4430/- by technician Ranjeet, Kent dealer M/s Nandan Films, Gaya, Bihar. Again there is a problem in the water outlet in the month of June'2022 and the same person who visited told me that RO main membrane needs to be replaced.

Once again, I get replaced main RO membrane in June 2022 of Rs.3300/-. Again there is a problem in water outlet pressure in Sep 2022. The Kent RO technician who visited told me that the main RO membrane needed to be replaced. I asked the technician what was the reason for this .He said I do not know.

After purchased of products

1. Durability RO membrane of was 2 years

2. Durability RO membrane of was 6 months

3. Durability RO membrane of was 3 months

the source of water is same and the consumption of water is also same.

In view of the above, it found that poor quality of products provided by Kent authorized dealer.

I have serious doubts about the quality of product provided by M/s Nandan Films, Gaya, Bihar, authorised dealer of Kent.